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United Kingdom

National Express

National Express contact telephone number: 08717 81 81 81

The National Express phone number menu options are:
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National Express customer services helpline opening times: To be confirmed

Want to have a pleasant and relaxing travel then National Express will offer this and much more.

National Express Group plc (LSE: NEX) is a multinational public transport company headquartered in Birmingham that operates bus, coach, train and tram services in the United Kingdom, United States, Canada, Spain, Portugal and Morocco and long-distance coach services across Europe.

National Express modern and comfortable coaches, friendly helpful staff, professional drivers are delivering the highest quality of service and you have an enjoyable and comfortable journey, every time you travel.

Travelling by NEX coach is one of the most environmentally friendly forms of transport. Coaches omit seven times less CO2 emissions than in a car making it a much better option for the environment and your purse strings.

Planning a journay?

You may simply choose your journey on the main page indicating your destination whether it's within the UK territory, Europe or Ireland.

If you're looking to book a ticket on the go or access the website, then simply use NEX mobile site, which your smartphone or tablet will automatically direct you to. You can also have your ticket sent direct to your mobile for just 50p.

To ensure a stress-free travel experience National Express recommends you get to the airport at least 3 hours before your scheduled flight departure time.

There are plenty of things to keep you occupied at the airport including - restaurants, bars, retail shops and currency exchanges.

If your flight is delayed you can rebook to a later journey for a £5 administration fee (there may also be an excess fare depending upon the ticket type purchase).

You are also offered to change or reprint your tickets to manage your booking just entering your ticket number.

Coach Tracker

National Express has launched the Coach Tracker, which allows you to track your coach online in real-time, anytime, anywhere. So, if you're about to go on a journey, then why not check your coach is running on time before you set off? So track your coach now.

Assisted travel

If you use a wheelchair or require assistance for your journey, please call the helpline before booking. 08717 81 81 81 - open 0800 - 2000 (calls cost 10p per minute plus network extras). To make sure your journey is fully prepared, NEX team recommends that if you wish to travel in a wheelchair to contact them at least 36 hours in advance of your journey.

Need assistance or customer support?

When you have questions relating to your journey, need to change something or book additionally, or have any other query, then you may simply call customer support: 08717 81 81 81

Also you may check out the frequently asked questions on the web site as all the information included there is rather helpful and informative.

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